Hashmeta is a leading full-service digital marketing agency headquartered in Singapore. We have a friendly, open, and collaborative culture, where everyone is young in mind, and body.
Who we are looking for:
Hashmeta is seeking an Account Executive who is key to the smooth running of the Client Services team. It will be your role to build exceptional relationships with the client stakeholders, using your experience and knowledge within the to ensure that the solutions we build for them are of the highest standard.
Supported by an Account Director, Senior Account Managers, Account Managers, and the wider multi-disciplinary team, you will be expected to run the day-to-day management of clients’ campaigns and activations, having regular communication and liaison with clients and brand representatives at all levels.
What you’ll do:
Run the development and delivery of various campaigns and content streams across multiple brands within a retained team structure.
Ensure deliverables are managed effectively and completed on time, within budget and in line with strategic objectives and client brief – as the key client and team liason point.
Support in for KPI reporting for the team e.g. tracking project and account profitability, revenue etc.
Use your knowledge and skills to push clients and the team in the most productive direction to deliver.
Maintain global information for key clients and stakeholders involved in the flow of work.
Interrogate client briefs, write agency briefs briefing in and reviewing work before presenting to client.
Attend and run client meetings, where appropriate, from statuses to presenting creative work, campaign and activity reporting, and to review and approve creative and technical work.
Work closely with Account Managers in the identification, development and implementation of proactive value-adding projects.
Prepare presentations on a regular basis on the performance of agency initiatives for the brand, interrogating analytics to identify insights and recommendations for future activities.
Keep abreast of digital industry developments, launches and client industry competitor activity to keep yourself and client informed of latest trends and developments.
Play a broader role across the client service team in seeking out opportunities to inspire, educate and coach the team.
What you’ll need:
Fresh Graduate or 2+ years in a client services role with experience of working in an agency environment. Experience in a client-facing role is a must. Proven business and financial acumen.
