Chief of Staff

Shaped is seeking a highly versatile and hands-on Chief of Staff to join our rapidly growing team. We're an AI-powered SaaS company revolutionizing how businesses deliver engaging user experiences through cutting-edge search & recommendations technology. As we scale the company from Series A to beyond, we need an exceptional operator who can wear multiple hats, with a particular focus on leading all recruiting efforts while building other critical business functions from the ground up.

As Chief of Staff, you'll be both a strategic partner to our executive team and the operational backbone of our organization. For the next 12 months, you'll serve as our primary recruiter while managing everything from day-to-day operations to financial operations and team logistics. If you're an organized, detail-oriented problem-solver who thrives in a fast-paced environment and has a passion for building great teams, we want to talk to you.

What you’ll be doing:

Recruiting & Talent Acquisition

• Own end-to-end recruiting process for all roles across our organization
• Develop and implement recruiting strategies to attract top talent
• Build and maintain relationships with external recruiting agencies and talent networks
• Create and optimize recruiting workflows, from job descriptions to offer letters to onboarding
• Conduct initial candidate screening and manage the interview process
• Coordinate with hiring managers to define role requirements and ideal candidate profiles
• Lead candidate experience and employer branding initiatives

Operations & Office Management

• Lead office operations, including securing and managing new office space, purchasing equipment, and maintaining vendor relationships
• Oversee facility management, ensuring a productive work environment for the team
• Manage company-wide logistics, including team offsites, conference attendance, and business travel arrangements
• Handle vendor relationships, bill payments, and basic financial operations

People Operations & HR

• Manage HR operations including payroll, benefits administration, and our HR platform (Rippling)
• Plan and execute team events, offsites, and culture-building initiatives
• Develop and implement HR policies and procedures
• Manage new hire onboarding and employee experience

Financial & Executive Operations

• Support strategic initiatives including quarterly planning and OKR development
• Prepare materials for board meetings, investor updates, and all-hands meetings
• Assist with financial operations, including expense management and basic accounting tasks
• Manage cash flow operations and bank account transfers

What We're Looking For:

Experience:

• 5+ years of professional experience with at least 2 years in recruiting or talent acquisition
• Experience at a fast-growing startup preferred
• Track record of building and implementing operational processes from scratch

Skills & Capabilities:

• Recruiting Excellence: Strong ability to source, evaluate, and close candidates, particularly for technical roles
• Operational Excellence: Exceptional organizational skills with attention to detail and ability to manage multiple priorities
• People Management: Deep understanding of recruiting best practices, HR operations, and building company culture
• Communication: Outstanding written and verbal communication skills, particularly in candidate interactions
• Problem Solving: Ability to tackle ambiguous challenges and create structure where none exists

Nice-to-Have:

• Experience with applicant tracking systems and recruiting tools
• Technical knowledge or background that helps evaluate engineering and science candidates
• Experience with HR platforms (especially Rippling)
• Background in office management or facilities operations
• Knowledge of startup financial operations and accounting

What We Offer:

• Competitive salary
• Benefits:
  • Unlimited PTO with flexible time-off policies
  • Comprehensive health benefits (medical, dental, vision)
  • 401K plan
  • Significant equity in a fast-growing, Series A company

Why Join Our Team?

• Work alongside our founding team of AI veterans from Meta, Google, Uber, and Amazon as we make state-of-the-art AI for recommendations and search accessible to all businesses
• Own critical business operations and help build the foundation for scale
• Drive the growth of our team during a crucial phase of company expansion
• Join our in-person team in Brooklyn, NY
• Be part of a company backed by leading investors, including Madrona and Y-Combinator

This role reports directly to our CEO and offers a unique opportunity to shape our team and company culture while gaining exposure to all aspects of scaling a Series A startup. The right candidate will have the opportunity to build out their own recruiting team as we grow.