We are looking for a founding engineer to fold time and help us reach every practice in the country.
Some things you will be working on
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Automate customization and onboarding
- To build a 5-person unicorn, we have to automate more than just calls.
- How can we cut down onboarding time from days to minutes? How can we enable doctors to easily customize their receptionist on their own?
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Optimize scheduling to increase a practice’s revenue
- Dental scheduling is more complicated than finding the soonest availability. Procedures have different costs and durations, some require more than one provider, others can be double booked…etc.
- How can we create an optimal schedule every day for our practices that grows their revenue while still allowing them to provide a high level of care?
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Low latency at scale
- If the agent takes more than 1s to respond, callers get frustrated and hang up. How can we scale to 100K+ calls a day without sacrificing reliability or speed?
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Accents, dialects, and languages…
- All of the above needs to work in every accent, dialect, and language.
Who we are looking for
Someone who can write code, prompts, Terraform configs, emails, and everything in between.
We handle phone calls non-stop for at least 12 hours a day, and there is almost no margin for error. If we drop a call, a practice loses revenue. We thrive under pressure and you should too.
Our impact on our customers is crystal clear. At the end of each day, we know how many calls we handled successfully, how many appointments we scheduled, and how much revenue we generated for our practices. This makes every day extremely rewarding when things go well, and extremely clear when things need to be improved. This tight feedback loop allows us to move fast, and move with purpose. If this excites you, then let's talk!
Arini
