Allstate Says Almost All Its Communications About Insurance Claims Are Done With AI Now

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Futurism 17h ago

Allstate Says Almost All Its Communications About Insurance Claims Are Done With AI Now - Futurism

Quick Summary:

As the Wall Street Journal reports, it's a surprising revelation, highlighting the significant role generative AI will play — and is already playing — in our daily lives.

Insurance company Allstate has revealed that almost all of the communications its reps send out are written by AI.

Allstate chief information officer Zulfi Jeevanjee told the newspaper that AI-generated emails tend to be less accusatory.