Gupshup rolls out multimodal AI agents to fuel AI adoption for enterprises

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Gupshup rolls out multimodal AI agents to fuel AI adoption for enterprises - YourStory

Quick Summary:

Gupshup's latest AI offering is built on LLMs for customer interactions—integrated with backend systems—and can be deployed rapidly across WhatsApp, SMS, RCS, voice, web, and mobile.

Premika Chandrasekaran, Director - Retail and Ecommerce, Schneider Electric, said, "Gupshup has truly simplified our operations at Schneider Electric.

For example, a lead generation AI agent autonomously gathers, qualifies, and nurtures leads while managing targeted drip campaigns—tasks that previously required manual effort.