Lowe’s, Home Depot bring advice online with AI-powered tools

Quick Summary:

Both of the home improvement retailers released tools this week that seek to offer shoppers the level of guidance they would receive in-store while browsing online.

Lowe’s launched Mylow, an AI-powered adviser developed in partnership with OpenAI, to help answer customers’ home improvement questions, Wednesday.

Customer-facing AI tools are finding a place in home improvement retail, with Lowe’s and The Home Depot each launching their own tools this week.

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Article Details

Author / Journalist: Bryan Wassel

Category: Business

Markets: United StatesJordan

Topics: Improvement Tools Ai-powered Questions Experience Depot Customers Customer Designed Mylow Lowe’s

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-03-10 @ 14:25:08 (17 hours ago)

News Timezone: GMT +8:00

News Source URL: retaildive.com

Language: English

Article Length: 816 words

Reading Time: 5 minutes read

Sentences: 32 lines

Sentence Length: 26 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Retail Dive

News ID: 26855857

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About Retail Dive

Main Topics: Business

Official Website: retaildive.com

Update Frequency: 7 posts per day

Year Established: 2012

Headquarters: United States

News Last Updated: 19 hours ago

Coverage Areas: United States

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