Mavcom: Airlines must offer passengers refunds for flight delays of five hours or more

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KUALA LUMPUR: The Malaysian Aviation Commission (MAVCOM) today reiterated that airline passengers have the option of a refund of their tickets if their flight is delayed by five hours or more.

She added that, cumulatively, MAVCOM has imposed financial penalties amounting to RM4.85 million on airlines for non-compliance with the MACPC.

"Depending on the nature and extent of any non-compliance with the MACPC, airlines may face a financial penalty of up to RM200,000 for the first offence and 10 times the penalty for a second or subsequent non-compliance,” she said.

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Article Details

Category: EconomyBusiness

Markets: Malaysia

Topics: Airline /Business/Business News MAVCOM Refund Aviation Delay

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-02-19 @ 20:17:00 (2 days ago)

News Timezone: GMT +8:00

News Source URL: thestar.com.my

Language: English

Article Length: 631 words

Reading Time: 4 minutes read

Sentences: 24 lines

Sentence Length: 27 words per sentence (average)

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Copyright Owner: © The Star

News ID: 26271986

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